

Windows 8.1*Select the Network icon on the task tray at the bottom right of the screen. Select your operating system: Windows® 10Select the Network icon on the task tray at the bottom right of the screen. If your computer doesn't see any Wi-Fi networks, verify if the Wi-Fi radio is on. If you no longer get driver support from your computer manufacturer, you can download generic Intel drivers. Your computer manufacturer might have customized drivers and software to enable or alter features, or provide improved operation on your computer.Ĭontact the manufacturer for the latest updates and technical support information.


Clear the box next to Allow the computer to turn off this device to save power.Right-click the first USB Root Hub device and select Properties.Expand Universal Serial Bus controllers by clicking the arrow to the left of it.On your desktop, right-click the My Computer icon and select Properties.Click the Start button and select Control Panel.Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.Click Change plan settings for the plan you want to change.Click Hardware and Sound, then click Power Options.On your keyboard, press the Windows key + X and select Control Panel.The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening. If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
